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FAQs

Our shipping policy is as follows;

CountryTimeCost
UK1st Class£4
UK2nd£3
EuropeEconomy£6

Spend £35 and get free second class shipping (UK only)

International Shipping

All orders are shipped from the United Kingdom. Please note that you, the buyer, are responsible for any tax, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and cannot give you an estimate of the cost, because it varies widely around the world.

Our refund policy differs depending on the product you buy so please read each tab carefully before purchasing a product.

Physical Products

You have 28 days from the date of purchase to change your mind. Any items you ship back must be unused. Return shipping costs are your own responsibility.

We take no responsibility until it reaches us, so ensure you get tracking.

How to initiate a return

To initiate a return email returns@thefitgirlrules.com with your order number and you will be issued with a Return code. Make sure that you write this down on a piece of paper which you put inside the package, alternatively include the original invoice.

Faulty

If your product arrives faulty please contact us straight away, email returns@thefitgirlrules.com so we can organise a replacement. If you do not email us with 7 days of receiving your item, you will default to normal returns conditions.

Digital products

All downloadable programmes are digital downloadable products therefore are non refundable. There is no cooling off period. All sales are final.

The Fit Girl Programme

You can cancel anytime unless you purchase the 3 months, 6 months and annual membership. If you do not cancel before the start of the next programme, you will be charged and no refund will be given. If you sign up for anything longer than a monthly membership and for any reason you are unable continue training, you can freeze your membership or transfer it to another person. Alternatively you can have any unused months refunded, however you lose the annual discount. You will be charged for the amount of cycles you have been active for at full price and refunded the difference.

BALANCED

Balanced is a programme only available in the membership site. You get a new gym based programme every month which follows my typical training programme, creating a balance between strength, body composition and athletic goals. With this gym workout programme You get 5 workouts. 3 of these are full body workouts and are essential workouts (you must perform them). The other two are optional and work at developing the gluteus and working the core (stomach). It has been designed this way with the woman’s body in mind.

STRONG

Strong is an 8 week programme. It is available in the membership site or you can buy it as a one-time programme which you will own forever as its downloaded as an eBook.

TONED

Toned is an 8 week programme

ATHLETE

Athlete is an 8 week programme

BEGINNER TO BARBELL

Beginner to barbell is an 8 week programme

Are these good if I'm new to the gym?

They are, but it is recommended that you first complete the beginner to barbell 8 week programme which will increase your confidence in the weights room and build you up slowly. In the membership site, you’ll also receive hundreds of form videos as well.

Can I do these at home?

Yes, of course. Every exercise has an alternative so you can perform it at home if you can’t get to the gym.

What equipment do I need?

Our programmes are designed around a typical leisure centre gym so as long as you have access to dumbbells, barbells, a smith machine or squat rack and some weight machines then you’ll be ok. It’s also important to mention that every exercise comes with an alternative incase your gym doesn’t have the equipment.

Are these available as physical books?

Not at the moment, we are looking into it at the moment though.

What do I get?

When you join the membership programme, you will receive access to; nutrition plan, 100s of recipes, my training manual, all the fitness programmes in our store, beginner to barbell programme, “Balanced” gym programmes, a video library packed full of nutrition & fitness tips and goal trackers.

I'm already a member, where do I find my programmes

Press the little man icon at the top, you can log in there. Hit programme and it will lead you to our membership site.

What membership options are there?

You can join on a rolling one month membership or an annual membership

 

YOUR MEMBERSHIP WILL AUTOMATICALLY RENEW UNLESS YOU CANCEL IT.

How do I cancel my membership

Go to the membership site, select my account from the menu. You can cancel from there.

How do I join the membership programme

You can join here! Just select which membership you want.

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